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Swim England - Distribution Administrator

LocationDistribution Centre
Hours of Work
Salary & Benefits£20,306 per annum
Closing Date25 Jan

Job Description

About Us

Swim England is striving to create a happier, healthier and more successful nation through swimming and aquatic activity. We strive to inspire everyone to enjoy the water in the way that suits them. As the recognised national governing body for swimming, artistic swimming, diving and water polo in England, we help people learn how to swim, enjoy the water safely, and compete in all our sports. Swim England is an incorporated organisation with charitable status.

Find out more about at it's like to work with us and the Swim England family:

About The Role

The Swim England Learn to Swim Programme is the national syllabus used to help teachers deliver swimming lessons.   Intrinsically linked is the Swim England Awards Programme - rewarding children and adults all over the world when they are learning to swim. 

Each year we distribute millions of Awards from our Distribution Centre in Loughborough and we are looking for a brilliant administrator to process orders, deal with our customers and be an all-round team player.

The successful candidate will be inputting orders accurately and answering the telephone to customers placing orders and those who have queries.   They will also be updating product information on our website and supporting the wider work of the Distribution Centre including our support to British Swimming.

We are looking for a friendly individual, with a positive outlook, who has great attention to deal.   We want you to be passionate about our role as Swim England in getting the nation healthy through aquatic sports, supporting the leisure sector and helping children be safe in and around water.  

It is also critical that you strive for the best at all times as it is really important to us that you care as much as we do about our reputation with our customers up and down the country teaching children to swim.

With the Birmingham Commonwealth Games this year and with swimming booming in popularity, there's never been a better time to join us.

If you are looking to wake up every day with a passion for making a difference then this could be your next role!

To find out more about the role, download the full Job Description and Person Specification document.

About You

The successful candidate must:

  • Have excellent communication skills in written, verbal and digital forms 
  • Have an ability to problem solve/troubleshoot
  • Have excellent administrative and customer service skills 
  • Have proven organisational skills and the ability to manage multiple projects within tight deadlines 
  • Have a positive and proactive approach to work 

Previous experience / knowledge of data protection and GDPR legislation would also be advantageous.


So if you feel you have the suitable skills and attributes for this position then we would like to hear from you.

Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.

This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are committed to inclusion and embrace the spirit of all equalities legislation. Where possible we will always make reasonable adjustments for accessibility to anyone who requires it.