LTA - Automation Manager (Salesforce Marketing Cloud)
|Location||The National Tennis Centre, 100 Priory Lane, Roehampton, London SW15 5JQ|
|Hours of Work|
|Salary & Benefits||Up to £45,000 per annum dependent upon experience|
|Closing Date||28 Nov|
About The Role
The LTA's vision is “Tennis Opened Up” and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable. The Customer Strategy department is responsible for provide the best possible customer experience in Tennis; however, our customers choose to engage with us.
The Customer Engagement Team is putting personalisation at the heart of the customer experience. All with one goal in mind – to provide the best possible customer experience in tennis and padel.
As SME of Salesforce Marketing Cloud, you will help maximise our single customer view by maintaining platform and expanding its use through the utilisation of modules such as Automation Studio and Journey Builder. Day to day you will work with the Customer Engagement team to develop, maintain, and optimise automated journeys with the purpose of driving relevant personalised experiences online and via email to trigger our desired behaviour.
The closing date for applications is Sunday, 28th November 2021.