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British Canoeing - Coaching Advisor

LocationHolme Pierrepont
Hours of Work
Salary & Benefits£19,760
Closing Date30 Jun

Job Description

About Us

British Canoeing is the UK Governing Body for Paddlesports. We have had many advances in our sport and canoeing now covers a wide range of interests and passions as a sport and a leisure activity for all. We want to support and provide opportunities for everyone to enjoy and realise their potential within all aspects of canoeing regardless of their age, background or ability.

At Paddles Up Training, we provide and support the development of paddlers to achieve their goals. We were established June 2020 and were formerly branded the British Canoeing Delivery Center.

As such we have over 40 years' experience of providing paddlesports training and qualifications. We are the largest provider of British Canoeing Awarding Body Qualifications and Awards.

We are also the largest provider of informal training opportunities through our provision of Webinars and Regional Development opportunities.

We support course providers and learners throughout England and outside of the UK, we also work closely with the Scottish Canoe Association, Canoe Wales and Canoe Association of Northern Ireland.

The Role

We are looking for someone with a strong commitment to providing great customer service to help us maintain our 98% customer satisfaction rate!

You will be responsible for guiding someone through our range of awards to help them find the right one for them. You will ensure that they know everything they need to get in place before they attend the award and will be responsible for checking learner registrations and the results of courses when we receive them.

You will be supporting our network of freelance providers and watersports businesses as they deliver both our awards and top quality paddlesport experiences. You must be comfortable with a variety of communication methods as we use live chat, video call, email and phone calls.

This role is based at the British Canoeing offices at National Water Sports Centre in the Holme Pierrepont Country Park. We are currently exploring how hybrid working can benefit the organisation so we would expect a minimum of 2 days in the office with flexibility around days being essential.

Interview Date 12th/13th/14th July 2022 (Face to Face at British Canoeing offices)