Project officer - Membership and Network Services

Organisation Youth Support Trust

Location loughborough

Hours of Work Full Time

Salary & Benefits £20,000 - £22,000 per annum

Closing Date 14 August

JOB DESCRIPTION

An experienced customer service professional who understands what high quality service delivery looks like you are looking for a career move where you can make a positive difference. This role as Project Officer with the Youth Sport Trust delivering membership benefits and regional events is just the opportunity you are looking for.

The Youth Sport Trust is all about changing lives through sport.  We are skilled in the use of physical education, physical activity and sport to unlock young people's potential; we believe every child has a right to physical literacy, and work tirelessly to increase equality.  We have a track record in developing creativity, aspirations, resilience and empathy all through the unique vehicle of sport.

We are the leading national charity working with schools on youth sport and as Project Officer you will provide efficient and high quality customer service for our members and regional networks. This will include working with stakeholders to ensure customer service requirements are fully understood and effectively met. This will involve developing clear and concise project plans to achieve targets. You will encourage best practice in the Networks and Member Services Team and share ways of working as well as develop systems and processes to drive continuous improvement. You will also ensure key deadlines and KPIs are fully understood, effectively communicated and efficiently delivered. You will coordinate and manage reporting processes and budget monitoring too.

You must have experience of providing high quality customer services support as well as a track record of complex delivery. You will be used to co-ordinating work with external partners and strong at producing and presenting written and verbal reports. You will be comfortable operating management information systems and databases for keeping records. You will also possess strong communication and planning skills as well as the ability to build sound working relationships and influence others.

If you also share our passionate belief in the benefits of sport for young people please go to http://jobs.youthsporttrust.org  and complete an online application. If you would like a copy of the background information in Welsh, please email jobs@youthsporttrust.org

Youth Sport Trust positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, religion, sexual orientation, disability, or nationality. 

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