Membership Services Administrator

Organisation Youth Sport Trust

Location Loughborough

Hours of Work 37

Salary & Benefits Circa £18,000 per annum

Closing Date 19 June


(1 x Full Time Permanent role and 1 x Full Time Maternity Cover up to 10 months fixed term contract)


An experienced administrator with skills gained in a fast-paced customer focused environment, you are now looking for a new challenge that will make the most of your talents and develop your abilities further. This admin role with the Youth Sport Trust is just the position you are looking for.


The Youth Sport Trust (YST) is an independent charity devoted to changing young people's lives through sport. Established in 1995, we are passionate about helping all young people to achieve their full potential in life by delivering high quality physical education and sport opportunities. As Membership Services Co-ordinator you will provide high quality customer service across a nominated region to YST member schools and other key networks. This will include handling queries, updating systems and using CRM analysis to schedule phone calls to ensure that members access and make full use of their benefits. You will take responsibility for organising the logistics associated with delivering membership benefits too. We will also look to you identify ongoing improvements to systems and processes to make sure we continue to deliver the highest levels of customer service.


You must be an experienced administrator with a background in high quality customer service delivery. You will be proficient in Microsoft Office, particularly Excel, and used to utilising databases for keeping records. Good at prioritising your workload, you will be effective at building strong working relationships and working as part of a team. You will also possess strong communication and interpersonal skills.


If you have the skills to support our work and share our passionate belief in the benefits of sport for young people we would like to hear from you.  Please go to,1,tTR8W_7IsGdZwjaYriLlvESxeiyjnKWQgeQ1U7v6qaMmPbifo8AALiw_mnSiQzA4xPS9KHc6a6I6_DxdgfAjqw8qEimwRZ4g8v0JSvqtmf7Y&typo=1  and complete an online application.


The Youth Sport Trust believes that diversity drives excellence and that representation is important. The Trust therefore positively welcomes and seeks to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment. We encourage applications from all candidates regardless of age, race, gender, gender identity, religion, sexual orientation, disability, or nationality. 


Closing date: 10am on 19 June 2019


Interview date: 27 June 2019 in Loughborough



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