Customer Support Advisor

Organisation British Gymnastics

Location based at Lilleshall National Sports Centre, Nr Newport, Shropshire

Hours of Work 37 hours per week

Salary & Benefits Salary range £16,150 - £18,700 per annum (dependent upon experience) 34 days annual leave (includes Bank Holidays and Company Days) + Contributory Pension Scheme

Closing Date 22 July

JOB DESCRIPTION

We are looking to expand the team to continue to offer an exceptional service to our Customers. We have new opportunities for Customer Support Advisors to join our Customer Support department where providing every customer a superior quality service is our number one priority.

As a Customer Support Advisor, you will be the first point of contact, supporting British Gymnastics Members and prospective Members with all enquiries via incoming calls, live chats and emails; so being a people person is a must.

The skills you will need:

  • Customer Service skills
  • Excellent communication skills
  • Ability to remain calm under pressure
  • A good level of IT skills
  • Access to your own form of transportation and hold a full driving licence

If you have said yes to the above and would like to become part of our professional and focused Customer Support team and have the necessary experience to be our Customer Support Advisor, we would like to hear from you today!

If you would like to become part of our professional and focused Customer Support team and have the necessary experience to be our Customer Support Advisor, we would like to hear from you today!

British Gymnastics is an equal opportunities employer and aims to provide a discrimination-free working environment. We are committed to an action plan and policy in line with the Equality Act 2010, which ensures that no job applicant or employee receives less favourable treatment because of a protected characteristic.

To apply for this post please visit the careers page on our website at www.british-gymnastic.org  

Closing date: Midnight on Sunday, 22nd July 2018

An Assessment Centre will take place on Tuesday, 31st July 2018

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